Local-first Mac support

How can we help?

Email support@fingship.com for product, privacy, purchase, or beta help.

Before writing

For folder access, choose the project again in FingShip to replace a revoked permission. For window capture, confirm Screen Recording access in macOS System Settings, then pause and resume the selected window. For purchases, use Restore Purchases in FingShip; subscriptions are managed in App Store account settings.

What to include

Please include your macOS version, FingShip version, the action you attempted, and the exact error text. Project files, screenshots, Briefings, and diagnostics are not attached automatically. Do not email credentials or private project content unless it is essential and you intend to share it.

Private beta

To request a private TestFlight invitation, email info@fingship.com with what you are building, who receives the recurring update, and when your second real update is due. Beta access is free and does not require a purchase.